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Connecting a phone number to the platform is a crucial step to enable messaging and business interactions via WhatsApp. This guide explains the available methods for integrating your phone number, whether you want to use a number provided by Cogfy, bring your own existing number, or connect a WhatsApp Business App number for coexistence. Choose the option that best fits your needs and follow the instructions to complete the setup process.
To connect your phone number, visit messenger.cogfy.com/:WORKSPACE/new-phone-number.

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1. Get a Phone Number with Cogfy

Use a phone number provided by Cogfy.
  • Select your desired area code and set a display name for your new number.
  • Follow the on-screen instructions to complete the setup.

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2. Bring Your Own Phone Number

Use an existing phone number with Cogfy.
  • Connect your own number by following the guided steps.
  • Verify your phone number and link it to a WhatsApp Business Account (WABA).

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3. Connect WhatsApp Business App Number (Coexistence)

Integrate an existing WhatsApp Business App number with Cogfy.
  • Connect your Facebook account.
  • Select your business portfolio.
  • Follow the instructions to onboard your WhatsApp Business App for coexistence with Cogfy.
Each method provides a step-by-step flow to ensure a smooth connection process. Choose the option that best fits your needs and follow the instructions provided in the interface.