> ## Documentation Index
> Fetch the complete documentation index at: https://messenger-docs.cogfy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Contacts

> Manage contacts in Cogfy Messenger

Contacts are created automatically whenever someone sends a message to your assistant’s phone number. You can also pre-register contacts manually, allowing you to assign tags, names, emails, and other details in advance — making it easier to organize users and deliver personalized communication from the start.

On the Contacts page, you can view a contact’s full details, including their properties, the phone numbers they have interacted with, and any OAUTH accounts connected through the assistant.

> To manage contacts, visit [messenger.cogfy.com/:WORKSPACE/contacts](https://messenger.cogfy.com/:WORKSPACE/contacts).

## Create a contact manually

<Steps>
  <Step title="Click on the 'Create' button">
    This action immediately creates an empty contact.
  </Step>

  <Step title="Click on the 'Edit' button">
    Click the edit button to set the contact's properties. Add the phone number in the "phone" field—this way, when the person sends a message, the pre-registered contact will be updated with information received from WhatsApp.
  </Step>
</Steps>

## Import multiple contacts

You can import multiple contacts at once using a CSV file

<Steps>
  <Step title="Click on the 'Import from CSV' button">
    This action opens a dialog for uploading a CSV file.

    <img src="https://mintcdn.com/indigohive/hlzq7xAhVAxJh9r9/images/import-from-csv-button.png?fit=max&auto=format&n=hlzq7xAhVAxJh9r9&q=85&s=079622374428aa5b135d0912197119d2" alt="Screenshot of the import from CSV button" style={{ borderRadius: '0.5rem' }} width="523" height="208" data-path="images/import-from-csv-button.png" />
  </Step>

  <Step title="Download the sample CSV file">
    Click the download button to get a sample CSV file. Use this file to format your contact data correctly before importing it.
  </Step>

  <Step title="Click on 'Choose File' and select your CSV file">
    Click the 'Choose File' button to select your formatted CSV file for import.
  </Step>

  <Step title="Click on 'Upload' to import the contacts">
    Click the 'Upload' button to import the contacts from your CSV file.
  </Step>
</Steps>